mardi 13 septembre 2016

What Makes Interpersonal Skills Important In Organizations?

By Amanda Powell


In any given firm, different people who have acquired special abilities in different areas of specialization often come together to achieve their goals. In fact, most of them would not so well if team work is not initiated. Even though conflicts tend to arise whenever people are in disagreement, they need to realize that their personal lives are not supposed to interfere with business operations. Their main agenda is to fulfill the mission, vision and goal in their workplaces. To understand how this concept works, one needs to possess very good interpersonal skills.

Most scholars have different definitions for this concept. However, all of them agree on one thing; this idea solely depends on the character traits of the individual and cannot be taught in learning institutions. The person should be able to team up with his/her colleagues by coordinating well. They can do so through completion of assignments on time and good communication with others. It is believed that people who interact better with each other are more productive than those who do not get along.

The scope of good communication in any organization is important since all operations depend upon it. The first one is known as verbal communication. It involves the use of speech by word of mouth. For it to be effective, the speaker needs to engage in a conversation with another respondent. Before making any speeches, the speaker needs to study his/her environment so that they can find ways of approaching his/her listeners.

People tend to speak volumes of messages using their body language. For instance, you cannot speak about the success of the business using a sad face. You will need to display a feeling of amazement so that the audience can relate better with what you are saying.

The ability to be patient enough to listen to another person as they talk is one character that everyone may not possess. This gives him/her the chance to interpret and respond well to the person. It is argued that a good listener is able to grasp something that the speaker may have forgotten and respond wittingly.

There are instances where the respondent would be required to question the speaker. For one to start a conversation, he/she can use questions so that the respondent can become interested in communicating with them. However, the intelligence of a person is only measured through his/her ability to ask meaningful questions.

Courtesy and etiquette are other traits that need to be taken into consideration. It costs nothing to respond to an irate person in a humble manner. In fact, this challenges them to change their levels of thinking. Some people are good at hiding their emotions while others cannot. Therefore, an individual should practice how to be clam in all situations.

No matter the situation, a good business person needs to take all these factors into consideration. It is prudent for them to compose themselves even when they feel challenged. This will help them achieve their goals and to deal with their personal issues later. To achieve this, they can hide their frustrations and remain good communicators at the end of it all.




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